Some users are getting the error retrieving information from server RPC: S-7: AEC-0 message on Google Play, while trying to download apps. This error happens each time you want to start a download. I am going to show you how to fix this.
This error retrieving the server information RPC: S-7: AEC-0 message on Google Play usually occurs when you update to a new version of Android. The older apps may have depreciated when trying to install an update for the app.
Alright, before we begin, here is a way to get paid Android apps for free.
Fix: error retrieving information from server RPC: S-7: AEC-0
Firstly, you are going to remove your Google account.
- Locate Settings
- Access Accounts
- Tap Google
- Add Account
You need to add a temporary Google account or a dummy account, before you delete your primary account.
- Locate Settings
- Access Accounts
- Tap Google
- Delete Account [this is your main account which you will delete]
Thereafter, process to the next procedure;
- Go to Settings
- Tap Applications
- Tap All
- Tap Downloads
- Tap Delete data
Go back to the previous menu to continue the process.
- Go to Settings
- Tap Applications
- Tap All
- Tap Google Play
- Tap Delete data
Again, go back to the previous menu to continue the process.
- Go to Settings
- Tap Applications
- Tap All
- Tap Google Service Framework
- Tap Delete data
Now, you are going to turn off your Android device. Turn it on and add your permanent account, you earlier deleted. Proceed to delete the dummy or temporary account you added. Kindly follow the first two steps above, to perform this task.
Once this is done, access Google Play. Try to download. The error message shouldn’t appear anymore.
If you followed the tutorial correctly, you should be able to fix the error retrieving information from server RPC: S-7: AEC-0 error message. I hope this has been helpful.
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2 Comments
John
Only problem is that it wont let me remove the original account. If I do, it goes to factory settings!
nick
Having trouble have an error retrieving information from server ETC: S-7 :AEC TAKE NHP2 FHSE]) and cannot download any Google play store apps plus i have email logged in but is asking also log into Google+ saying couldn’t connect to server.How do i fix this?