The error WS-3739-7 on PS4 is a problem that is peculiar with people in countries where the PlayStation network is not available. Sony does a great disservice to other users of the PlayStation 4, because an internet connection won’t give you access to free services on the PSN.
For some people, the error WS-3739-7 on PS4 is not a region issue, if you are in the United States, Europe or Japan; there are a few things you can do to fix error. Others users may have to take a more difficult approach to get back into PSN.
Common problems associated with the PS4 error WS-3739-7 include the inability to gain access to the PlayStation store, evidently you won’t be able to browse your trophies and you will be restricted from managing your account information that has to do with wallet charges and voucher entry. Finally, you will not also be able to use Remote Play via the internet.
How do we fix this?
Fix Error WS-3739-7 On PS4: What Works
To get rid of the error message on your PS4, the first basic thing to do is confirm the status of PSN. To do so, simply use your PS4 browser to access this URL: https://status.playstation.com. If it’s down, then it’s a server issue, but if all servers and companions are working, the fault is from you are we are going to fix it using any of the methods below.
Rebuild Database
The status shows that all services are up are running? You may need to rebuild the PS4 database. This won’t delete any of your data or games; it just defragments your HDD. To do so:
- Turn off the PS4 by pressing the power button.
- Release after you hear two beeps.
- When PS4 is completely off, turn it on again by hold the power button for 7 seconds.
- You are now in safe mode.
- Connect controller via USB and press the
- Rebuild Database.
- PS4 will automatically restart when the process is complete.
- Now, go to Settings > Network > Test Internet Connection
If you are unable to get into PSN using this method, you may need to try the next method below.
Changing Your IP Address
Well, this is the last resort and final way to solve error WS-37397-9 on PS4. The network which has already blacklisted your existing IP will give you fresh access to PSN and you can start to enjoy all the services available on the network.
To change your IP, you need to change your router or modem. You can also contact your ISP to change your IP address. There are some ISP’s that offer dynamic IP’s to customers, if this is your case, you may have to wait a few days and try to reconnect.
For Nigerians:
For games in Nigeria trying to access the PSN with problems, you should change your network. If you were using GLO before, you should try Airtel. Users using the Airtel network to access PSN have a better chance than other network providers in Nigeria. Therefore, you should have a working Airtel SIM if you want to enjoy PSN in Nigeria.
There are also simple ways to purchase games from PSN right here in Nigeria. The tutorial to make that happen will be published soon and updated on this article. This is basically how you fix WS-37397-9 on PS4. Cheers!
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